RSS feed

questions

We do Apple & Windows.


Do we service your area?
How do I book an appointment?
What forms of payment does Solve IT accept?
Do you offer drop off service?
Do you work on Macs?
Do you offer technology products as well as service?
Do you only provide computer services?
What can I expect from my experience with Solve IT?

Do we service your area?
Currently Solve IT services the greater Tucson area including Vail, Rita Ranch, Oracle, Marana, and Oro Valley.

How do I book an appointment?
1. Over the phone: simply call (520) 990-5222 and we will assist you with booking an appointment or answering any questions you may have.

2. Simply CLICK HERE to fill out our Request Service form or to send us an email.

What forms of payment does Solve IT accept?
We accept cash and personal or business checks.

Do you offer drop off service?
Solve IT specializes in onsite support for the Home User and Small Business. This philosophy is based on two simple ideas:

Typically computers work better in their native environment, especially when dealing with networks and other peripheral devices. On site work is more convenient for you. You don't have to crawl under your desk, pack up your machine, face traffic, or figure everything out again once you get home.

In some situations, however, it is more convenient and time efficient for us to take the computer off site. When this is the case we will facilitate the needs of the client and the computer will be returned and set up at no additional charge.

Do you work on Macs?
Absolutely!

Do you offer technology products as well as service?
We carry cables, connectors, and some software titles. However, for most products we like to find products that fit your unique situation. We can usually get anything you need within a few days.

Do you only provide computer services?
We offer a COMPLETE home technology solution. From your PC to your home theater system. And if your integrating the two...literally everything in between.

What can I expect from my experience with Solve IT?
We're painfully aware that customer service these days is lacking in every industry. We are highly trained, efficient, and extremely personable. From your initial call to book an appointment to the moment we leave your home or business (after fixing your problem of course,) your expectations will be exceeded on every level! We love technology, but we love people more.